Thermal-Gard Building Products, Inc. Warranty

Coverage

Thermal-Gard Building Products, Inc., the Warrantor, guarantees that the specified product is free from defects in workmanship and materials for 25 years from the date of manufacture. This warranty covers:

• Workmanship and materials
• Glass parts, ensuring freedom from obstruction for 25 years.
• Rigid vinyl material for 25 years (except normal weathering)
• Specialty glass for 10 years
• Applied finishes from blister, peeling and fading for 15 years.

Exclusions

This Limited Warranty does not cover:

• Broken glass, torn screen cloth, and exterior hardware after 5 years
• Commercially acceptable flaws in standard or Low-E window glass
• Claims related to appearance issues

Transferability

• Transferable only to the original site of installation
• Requires original proof of purchase and a $50.00 transfer fee

Recourse for Breach

In case of a breach, the consumer is limited to:

• Repair or replacement parts at the Warrantor’s discretion
• Customer responsibility for repair, removal, and shipping costs

Limitation of Liability

• In lieu of all other warranties
• Not responsible for water damage, loss, or damage to personal property

Exclusions from Warranty

• Does not cover normal wear and tear, improper installation, or damages caused by natural disasters, intentional acts, or negligence

Legal Rights

This Limited Warranty provides specific legal rights; additional rights may vary by state.

Obtaining Warranty Service

• Contact the place of purchase within 30 days of discovering defects
• Provide warranty copy, installation date, and problem description
• Customer may be required to ship defective parts with prepaid shipping charges

Contact Information

For warranty services or inquiries, contact Thermal-Gard Building Products, Inc. at the provided address or call 1-800-846-4273.